Customer Service

MSk Great support team is always avaliable

24/7 Support

MSK Systems is committed to being there and available around the clock to resolve any issues whenever you need us. Support & Maintenance provides customers with answers 24 hours a day, seven days a week through online support so users can save time and improve productivity. Phone support is also available; we provide important features upgrades and updates to ensure you always have access to the most current capabilities of our products. Offering this level of service ensures that customers are maximizing their technology investment through the lifetime of their solution.

R&D

The MSK Development team is continuously enhancing the product to ensure that we keep you up to date with the latest technology and functionality. All development at MSK is guided by client feedback generated through focus groups, the support line and the sales process.

Client Contract Management

The Contract Management team at MSK works to proactively keep clients up-to-date with new features in the Solution and keep in contact with the client base to solicit feedback and provide advice.

Telephone Support

We will sit down with you and examine your support needs. We will then work with you to quickly assemble a customized team of support professionals with the phone support experience to best meet the unique needs of our solutions.

E-mail Support

We will examine your current and projected e-mail support traffic in order to make sure every valuable customer correspondence is handled quickly, efficiently, and in a courteous manner.

Online Support

We can provide support professionals to communicate with our web site visitors through chat based support our solutions.Our support professionals are experts at communicating technical knowledge at a level appropriate to that particular customer